Booking conditions and cancellation conditions

Please note that your booking will only be valid after receipt of a booking confirmation and the deposit amount. Inquiries to the hotel are non-binding and do not constitute a fixed booking.

Down payment conditions:
We ask you to pay 30% of the total amount of your arrangement within 10 days of receiving the booking confirmation so that a binding reservation can be guaranteed.

Our bank connection:
Spängler Bank Kaprun
AT24 1953 0006 0052 3526 


Bookings for a period up to 30.09.21 can be made up to 3 days before arrival can be canceled free of charge without giving a reason.

Cancellation conditions for arrivals from 1st October 2021

You will not incur any cancellation fees up to one month before arrival!

28 to 22 days before arrival we would charge 20% of the invoice amount

21 to 15 days         30%

14 to 7 days         45%

6 days to 1 day     90%

at no show         100%