Booking conditions and cancellation conditions
Please note that your booking will only be valid after receipt of a booking confirmation and the deposit amount. Inquiries to the hotel are non-binding and do not constitute a fixed booking.
Down payment conditions:
We ask you to pay 30% of the total amount of your arrangement within 10 days of receiving the booking confirmation so that a binding reservation can be guaranteed.
Our bank connection:
Spängler Bank Kaprun
AT24 1953 0006 0052 3526
28 to 22 days before arrival we would charge 20% of the invoice amount
21 to 15 days 30%
14 to 7 days 45%
6 days to 1 day 90%
at no show 100%
Also this applies to your booking:
• Money-back guarantee: Should the above cases occur, the deposits will be refunded unbureaucratically within 7 days.